The following is a list of common questions, and NODE40’s answers to various inquiries, from customers regarding administrative matters for invoicing, renewals, etc. 

NODE40’s pricing is based on each “profile”. What is a “profile”?  If a company with several entities in its group desires separate data for each entity, does that mean that each entity is a separate “profile”?

When does NODE40 invoice for a profile?

The Order Form states that the profiles are billed at different tiers once a profile exceeds a transaction count (“Txn Count”) for that tier.  How are transaction counts determined?

The Order Form states that the “Txn Count” for each type of tier is based on the aggregate transaction count for each profile, irrespective of the year of the transaction. How is the “aggregate” count determined? Also, if a profile’s “aggregate” count crosses over into a higher tier during my initial subscription (or renewal) year, how is that invoiced? 

Where can I see my transaction count?